- European Customer Satisfaction Index
- Sociology: ECSI
Универсальный русско-английский словарь. Академик.ру. 2011.
Универсальный русско-английский словарь. Академик.ру. 2011.
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… … Wikipedia
Lexus — Infobox Company company name= Lexus slogan = The Pursuit of Perfection company company type= Division foundation= 1989 founder = Eiji Toyoda location = flagicon|Japan Toyota, Aichi, Japan locations = key people= Kiyotaka Ise (Managing Officer)… … Wikipedia
US Airways — IATA US ICAO AWE Callsign CACTUS … Wikipedia
United Airlines — For other uses, see United Airlines (disambiguation). This article is about the airline. For information about the airline s parent company, see United Continental Holdings. United Airlines … Wikipedia
Southwest Airlines — This article is about the United States based airline. For the Japanese airline formerly named Southwest Air Lines, see Japan Transocean Air. For the British airline, see Air Southwest. For the defunct Chinese airline, see China Southwest… … Wikipedia
Loyalty business model — The loyalty business model is a business model used in strategic management in which company resources are employed so as to increase the loyalty of customers and other stakeholders in the expectation that corporate objectives will be met or… … Wikipedia
Automotive market — The automotive market is formed by the demand and the industry.This article is about the general, major trends in the automotive market. The European automotive market has always boasted more smaller cars than the United States. With the high… … Wikipedia
Infiniti G20 — Infobox Automobile name = Infiniti G20 manufacturer = Infiniti parent company = Nissan production = 1991 ndash;1996 and 1999 ndash;2002 successor = Infiniti G35 layout = FF layout transmission = 5 speed manual 4 speed automatic class = Entry… … Wikipedia
Costco — Not to be confused with COSCO, a Chinese shipping company. Costco Wholesale Corporation Type Public company S P 500 Component Traded as NASDAQ: … Wikipedia
EUCUSA-Methode — Die EUCUSA Methode ist ein Weg zur Durchführung von Mitarbeiter und Kundenbefragung, der durch seinen systemischen Ansatz, fortgeschrittene Analysetechniken und andere methodische und inhaltliche Eigenheiten charakterisiert ist.… … Deutsch Wikipedia